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Press Release



New York, NY – SugarCon Booth #113 – April 8, 2013 – Easy Solutions, the Total Fraud Protection® company, and CRM Online, a leading provider of customer relationship management (CRM) solutions in the Asia Pacific region, today announced a partnership whereby CRM Online customers will have immediate access to Easy Solutions’ DetectID® Cloud, a multi-factor authentication solution for web-based applications, including SugarCRM.


DetectID Cloud for SugarCRM provides strong, multi-factor authentication for critical web applications, adding an extra layer of security without requiring any additional hardware or infrastructure changes on behalf of the client. DetectID Cloud uses dynamically generated out-of-band e-mail and mobile phone OTP (One Time Password) authentication, so only genuine users have access to critical web applications, even on trusted devices.


“No matter how much you try to encourage them otherwise, employees often reuse passwords across multiple web sites and applications,” said Glenn Richmond, CEO of CRM Online. “Even though your systems may be secured, stolen credentials can be used to compromise applications that were not the original source of the threat. With multi-factor authentication through DetectID Cloud, we are giving clients a seamless way to gain peace of mind that they will not fall folly to the password practices of their employees. CRM Online has already had strong interest in this solution from government, banking and private sectors and will be providing the solution as part of its Australian-based cloud hosting platform.”

“CRM Online is consistently recognized as an innovator in the field of CRM implementation, as evidenced by their recognition by SugarCRM as a ‘Top Performer’ in the APAC market,” said Daniel Ingevaldson, CTO of Easy Solutions. “We are pleased that they have selected Easy Solutions’ DetectID Cloud to provide their clients an extra layer of protection around their crown jewels – their customer data.”

DetectID Cloud is available immediately. Sign up for a free, 30-day trial at http://www.easysol.net/cloud.


Share on Twitter: @goeasysol & CRM Online partner; deliver DetectID multi-factor auth for #SugarCRM clients. Visit #SugarCon booth 113 http://bit.ly/ZBvAmJ

By accelerating its hosting, Epicom is able to provide customers with the highest possible application performance, security, and flexibility, while allowing them to scale and grow. For more information about Epicom’s SugarCRM hosting platform or its partnership with Easy Solutions, visit www.epicom.com.



Easy Solutions delivers Total Fraud Protection® to over 100 clients, with over 24 million end users. The company’s fraud protection platform protects against phishing, pharming, malware, Man-in-the-Middle and Man-in-the-Browser attacks, and delivers multifactor authentication and transaction anomaly detection. For more information, visit http://www.easysol.net, or follow us on Twitter @goeasysol. .


United States: 1401 Sawgrass Corporate Parkway, Sunrise, FL 33323. Tel. 1 (866) 524 4782
Latin America: Cra. 13A No. 98 – 21 Of. 401. Bogota, Colombia. Tel. +57 1 – 742 5570


Media Contact
Zenobia Godschalk
ZAG Communications for Easy Solutions
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CRM Online is a leading provider of customer relationship management (CRM) solutions in the Asia Pacific region, specialising in the professional deployment of CRM systems that maximises an organisations ability to acquire new customers and maintain existing relationships. CRM Online has developed a range of core technologies including a Customer Portal Engine for the Expression Engine CMS, Two Way SMS, Cloud Accounting Connector for SugarCRM, Mapping & Geolocation and Telephony Integration and The Google Apps Connector for SugarCRM.


For more information, call us on (+61) 08 9415 1366 or visit www.crmonline.com.au


Media Contact
Glenn Richmond
CEO, CRM Online
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