Research Report - Views of Latin American Consumers on Electronic Fraud 2014


Between May and June 2014, Latin American users of online banking and e-commerce were interviewed to determine their views on topics like electronic fraud, trust in the transactional channels, security methods and educational campaigns. The results of this study are a guide for the banks and financial institutions to set their electronic security strategies and educational campaigns, based on the user’s habits, perceptions and expectations.

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