Relatório de Pesquisa – Perspectiva dos Consumidores da Latino-Americanos sobre a Fraude Eletrônica - 2015


Between May and June 2015, Latin American users of online banking and e-commerce were interviewed to determine their views on topics like electronic fraud, trust in the transactional channels, security methods and educational campaigns. The results of this study are a guide for the banks and financial institutions to set their electronic security strategies and educational campaigns, based on the user’s habits, perceptions and expectations.

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